2022-2023-040: Property Services Consultancy Project - Contract Admin
A Tender Notice
by METROPOLITAN HOUSING TRUST LIMITED
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 5 year
- Value
- £6M
- Sector
- CONSTRUCTION
- Published
- 15 Dec 2022
- Delivery
- 01 Apr 2024 to 31 May 2029
- Deadline
- 24 Feb 2023 00:00
Concepts
Location
1 buyer
- Metropolitan Housing Trust London
Description
MTVH desires to have a proactive relationship with the supplier, ensuring a timely, effective, and accurate service. Monitoring the performance of the supplier and assessing the health of the working relationship are key requirements, with a twofold purpose: • To ensure that the supplier is meeting the performance criteria, e.g., the service levels and quality, defined in the contract • To develop a collaborative approach when identifying service improvement opportunities that benefit our residents Account management is therefore valued very highly. Some requirements for MTVH of this include: • A dedicated account manager operating as a single point of contact for MTVH, who will allocate work out proactively across the various teams within their organisation • Team charts provided to MTVH, so we are aware of the different teams and their members across, e.g., Contract Administration, Principle Designer etc. • A live central file/shared file/spreadsheet or PowerBi dashboard equivalent, so information can be accessed quickly, and residents' queries can be answered promptly • Weekly/fortnightly operational meetings with key personnel consistently attending and updating clients live project spreadsheet on a regular basis • Quarterly Supplier Relationship Management (SRM) meetings with wider organisational stakeholders
CPV Codes
- 71315200 - Building consultancy services
Indicators
- Contract is suitable for SMEs.
Other Information
Please follow this link to view the notice https://www.delta-esourcing.com/tenders/UK-UK-London:-Building-consultancy-servi...
Reference
- BIP741916632-2
- CF b34c88aa-fe91-4580-93f6-1f3bb8cc95fc