Speak Up Helpline

Concepts

• business services
• department of health and social care
• helpline
• department of health
• social care
• possible total value
• maximum value of a potential variation
• call centre
• competent provider
• nhs

Location

Description

The Department of Health and Social Care is looking to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers. Intended contract term: 12 months with the option to extend for up to 24 months in 12 month periods. Estimated contract value (including extensions): £162,531 (plus £200,000 as maximum value of a potential variation in years 2 & 3 of the contract, excluding VAT. Therefore, possible total value for the duration of the contract £362,531.

CPV Codes

• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 79512000 - Call centre
• 79990000 - Miscellaneous business-related services
• 79500000 - Office-support services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

The opportunity will be available on the DHSC Atamis eTendering System. Select this link to access and register your organisation to the Atamis system https://health-family.force.com/s/Welcome, if you have not already done so. To find this opportunity in the eTendering system, select "Find Opportunities" and then search by project number or title. Once you have found the Opportunity, press the 'Register Interest' button to register your interest. This will make the project to appear on 'My proposals and quotes'. From there you can review documents, send clarification messages, submit the response, or decline to respond, if you decide not to participate in the opportunity. For full details on the instruction to tender and terms of participations please refer to the Invitation to Tender document.