Speak Up Helpline

Concepts

• business services
• department of health and social care
• helpline
• department of health
• social care
• possible total value
• maximum value of a potential variation
• call centre
• competent provider
• nhs

Location

Description

The Department of Health and Social Care is looking to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers. Intended contract term: 12 months with the option to extend for up to 24 months in 12 month periods. Estimated contract value (including extensions): £162,531 (plus £200,000 as maximum value of a potential variation in years 2 & 3 of the contract, excluding VAT. Therefore, possible total value for the duration of the contract £362,531.

CPV Codes

• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 79512000 - Call centre
• 79990000 - Miscellaneous business-related services
• 79500000 - Office-support services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.