DWP Non-Geographic Numbers

A Contract Award Notice
by DEPARTMENT FOR WORK AND PENSIONS

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£58M-£96M
Sector
TECHNOLOGY
Published
15 Mar 2023
Delivery
19 Feb 2023 to 18 Feb 2026
Deadline
18 Jul 2022 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Non-Geographic Numbers (NGN) service is the primary enabler for DWP customers to contact the departmental business units by telephone with benefit related queries from within the UK, via either mobile, landline or payphone, using prefixed freephone numbers, such as 0800, 0808 and 0845. The NGN service is the channel through which customers contact DWP agencies when wishing to create, validate or query their benefit claims.

Award Detail

1 Vodafone (Newbury)
  • Value: £57,820,000

CPV Codes

  • 64200000 - Telecommunications services

Other Information

n/a Project_24156 NGN - RM3808 Order Form (redacted).pdf

Reference

Domains