Provision of Safeguarding Support for Covid-19 Inquiry

A Prior Information Notice
by PROVISION OF SAFEGUARDING SUPPORT FOR COVID-19 INQUIRY

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£-£8M
Sector
HEALTH
Published
24 Jul 2023
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Crown Commercial Service, intends to put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry. The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry’s work. Emotional support is not counselling or therapy. The focus is on facilitating the person’s engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person’s journey through their engagement process. The contracts shall provide the offer of emotional support for everyone engaging with the Inquiry, divided into 3 separate Lots: Lot 1 Digital emotional support service with accessible offer for ALL Lot 2 Phone based and face to face emotional support Lot 3 Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts

Lot Division

1 Digital emotional support service with accessible offer for ALL (phone call equiv to texts)

● Digital service offering ● Website with easy to navigate, downloadable psychoeducation materials including advice, self guided resources. ● Stories of courage and hope from people impacted by Covid ● Text based support service available to anyone who needs it ● Triaging - the digital service provider would triage clients according to need. Pathways into Tier 2 would be swift and robust.
2 Phone based and face to face emotional support

● Emotional support via telephone, video call (or F2F if at a community event), offering: psychological safety building, support plans, containment, risk assessment where needed. ● Pathway from Tier 1 to Tier 2 for ESM ppts who are significantly distressed by their engagement. ● Everyone could be given the details of the website for resources but some individuals engaging with the Inquiry would go straight into the Tier 2 level. ● Direct entry pathway into Tier 2 enhanced support for: ● ESM Targeted Research ppts ● People engaging in focus groups or activity that is inviting recollection of traumatic events ● Hearings related support - witnesses and CP model from this Tier
3 Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts

Inquiry staff will come into contact with people and materials that could potentially cause distress (e.g. evidential documents, witness testimony etc.) and therefore require additional emotional support beyond the standard employee assistance programs. The supplier would be expected to deliver: ● Staff Training events ● Group reflective support ● 1-on-1 support

CPV Codes

  • 85312300 - Guidance and counselling services
  • 85312310 - Guidance services
  • 85312320 - Counselling services
  • 79633000 - Staff development services
  • 80511000 - Staff training services
  • 80570000 - Personal development training services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This Prior Information Notice is to signal an intention to further market engagement with those within the Emotional Support/Guidance market. The Authority are requesting information for their proposed requirement. A Future Opportunity on contract finder can be found here: https://www.contractsfinder.service.gov.uk/Notice/e6dc55f8-f035-48cc-8499-e317d6... Please see within the attachments area added 20/07/23 relating to the Request for information, Clarifications to bidders questions and Technical specifications. Please see the attached document titled ‘RM6355-Request for Information v1.0’ for further information. Potential Providers must be registered on the Crown Commercial Service e-Sourcing Suite in order to respond to the future Procurement opportunities. If you have not yet registered on the e-Sourcing Suite, this can be done online at https://crowncommercialservice.bravosolution.co.uk following the link ‘I am a New Supplier User’. Please see the attached document titled ‘RM6355 - Potential Provider eSourcing suite instructions’ for further information on how to register and express your interest in this procurement.

Reference

Domains