Safeguarding Support for Covid-19 Inquiry

A Contract Award Notice
by MINISTER FOR THE CABINET OFFICE (THE COVID INQUIRY) ACTING THROUGH CROWN COMMERCIAL SERVICE

Source
Find a Tender
Type
Contract (Services)
Duration
4 year (est.)
Value
£3M
Sector
HEALTH
Published
25 Mar 2024
Delivery
To 25 Mar 2028 (est.)
Deadline
n/a

Concepts

Location

Liverpool

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

The Cabinet Office has put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry. The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry’s work. Emotional support is not counselling or therapy. The focus is on facilitating the person’s engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person’s journey through their engagement process. These contracts provide the offer of emotional support for everyone engaging with the Inquiry.

Lot Division

1 Emotional Support for the UK Covid-19 Inquiry - Digital Offer

Lot 1 includes the following: ● Digital service offering ● Website with easy to navigate, downloadable psychoeducation materials including advice, self-guided resources. ● Stories of courage and hope from people impacted by Covid ● Text based support service available to anyone who needs it ● Triaging - the digital service provider would triage clients according to need. Pathways into Tier 2 would be swift and robust.
2 Emotional support services for the UK Covid-19 Inquiry - F2F, video and telephone offer

Lot 2 will include the following: ● Emotional support via telephone, video call (or F2F if at a community event), offering: psychological safety building, support plans, containment, risk assessment where needed. ● Pathway from Tier 1 to Tier 2 for ESM ppts who are significantly distressed by their engagement. ● Everyone could be given the details of the website for resources but some individuals engaging with the Inquiry would go straight into the Tier 2 level. ● Direct entry pathway into Tier 2 enhanced support for: ● ESM Targeted Research ppts ● People engaging in focus groups or activity that is inviting recollection of traumatic events ● Hearings related support - witnesses and CP model from this Tier
3 Emotional support services for the UK Covid-19 Inquiry - Staff support offer

Inquiry staff will come into contact with people and materials that could potentially cause distress (e.g. evidential documents, witness testimony etc.) and therefore require additional emotional support beyond the standard employee assistance programmes. The supplier would be expected to deliver: ● Staff Training events ● Group reflective support ● 1-on-1 support

Award Detail

1 See Contracts Finder Notice for Full Supplier List (Liverpool)
  • Num offers: 6
  • Value: £3,267,134

Award Criteria

Quality 70.0
PRICE 30.0

CPV Codes

  • 85312300 - Guidance and counselling services
  • 85312310 - Guidance services
  • 85312320 - Counselling services
  • 79633000 - Staff development services
  • 80511000 - Staff training services
  • 80570000 - Personal development training services

Indicators

  • Award on basis of price.

Other Information

Crown Commercial Service is acting as the Agent on behalf of the Authority. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/21f4f848-62f8-430f-9859-a58228... 1) Redacted Contracts 2) List of Successful Suppliers 3) Transparency Agenda On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security- classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.

Reference

Domains