CT1082 - iPad and Mobile Device Repairs Framework

Concepts

• efficient repair service
• glasgow
• edinburgh
• thurso
• aberdeen
• paisley
• perth
• hamilton
• livingston
• kilmarnock

Location

Description

The City of Edinburgh Council (the Council) requires access to an efficient repair service for its Apple iPhone and iPad assets belonging to approximately 145 schools/early years centres within the Edinburgh boundary. The quantity count of our Apple devices is approximately 44,000 iPads of various models and 3,500 iPhones of various models. This service will include the collection, repair and drop off of iPads. The Council intends to create a ranked Framework Agreement for a duration of four years. This framework will run for an initial period of two years, with the option to extend for a further 12 months plus 12 months, undertaken at the sole discretion of the Council. The Council does not guarantee any volume of service during the length of the framework. It is expected that there will be up to 5 Service Providers awarded on this framework. It is expected that there will be a demand of between 60 and 90 iPads to repair per month. It is anticipated that most repairs will be screen replacements, however the supplier must have the knowledge, skill and capacity to carry out more complex repairs if required. Repairs should be done using high quality replacement parts. For all repairs, it is expected that each device is collected, repaired, and returned within 5 working days.

Renewal Options

2 x 12 month extensions

CPV Codes

• 50312620 - Repair of information technology equipment
• 50312600 - Maintenance and repair of information technology equipment
• 72222300 - Information technology services
• 50312000 - Maintenance and repair of computer equipment

Indicators

• This is a recurring contract.
• Renewals are available.
• Financial restrictions apply.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** In addition to Section I.2 the following organisations are permitted to utilise this framework; Aberdeen Soroptimist Housing Society Ltd Albyn Housing Society Ltd Almond Housing Association Ltd Argyll Community Housing Association Ltd Ark Housing Association Ltd Arklet Housing Association Ltd Barrhead Housing Association Ltd Bellsmyre Housing Association Ltd BT Loch Aillse agus an Eilein Sgitheanaich Ltd - Lochalsh and Skye HA Ltd Dumfries and Galloway Housing Partnership Glasgow Housing Association Ltd, The Home in Scotland Ltd New Gorbals Housing Association Osprey Housing Moray Strathclyde (Camphill) Housing Society Ltd West Lothian Housing Partnership Ltd West Whitlawburn Housing Co-operative Ltd A full list of PSP's is contained within tender documents. Additional information will be contained in tender documents. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 24064. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Depending on the level of annual spend, each Service Provider will be subject to completion of a community benefits offer. The Service Provider must select the community benefit to be delivered by spending points from the menu of community benefits provided by either The City of Edinburgh Council or PSP. The benefit must be delivered locally to that organisation who has instructed work requests over the year. The points value of the community benefit(s) points (CBP) value/offer must meet the minimum CBP value requirement associated with the Service Provider's value of work carried out for the year as shown Community Benefits Points System: Value of Contract/Work Package CBP (Points) Up to 5,000 GBP --> CBP 1 5,001 to 10,000 GBP --> CBP 2 10,001 to 15,000 GBP --> CBP 3 15,001 to 20,000 GBP --> CBP 4 20,001 to 25,000 GBP --> CBP 5 25,001 to 50,000 GBP --> CBP 10 50,001 to 100,000 GBP --> CBP 20 100,001 to 150,000 GBP --> CBP 30 150,001 to 200,000 GBP --> CBP 40 200,001 to 250,000 GBP --> CBP 50 250,001 to 350,000 GBP --> CBP 70 350,001 to 500,000 GBP --> CBP 100 500,001 to 750,000 GBP --> CBP 150 750,001 to 1,000,000 GBP --> CBP 200 1,000,001 to 1,250,000 GBP --> CBP 250 1,250,001 to 1,500,000 GBP --> CBP 300 1,500,001 to 1,750,000 GBP --> CBP 350 1,750,001 to 2,000,000 GBP --> CBP 400 Suppliers will be expected to utilise the City of Edinburgh Council’s community benefit tracking system CENEFITS. (SC Ref:740858)