ESCC - FW - iCasework Case Management System

A Contract Award Notice
by EAST SUSSEX COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
4 year
Value
£116K
Sector
TECHNOLOGY
Published
01 Sep 2023
Delivery
03 Jul 2021 to 02 Jul 2025
Deadline
13 Nov 2020 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.

Award Detail

1 Civica (London)
  • Value: £217,670

CPV Codes

  • 72222200 - Information systems or technology planning services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains