BTA1996 - Enhancing Accessibility Information (Tourism Venues)

Concepts

• tourism affairs
• tourist information
• accessibility requirements
• key accessibility features
• accessibility information
• tourism venues
• venue
• bta1996 - enhancing accessibility information
• full and detailed access information
• an accessible and inclusive tourism industry

Location

UK

Description

VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.In support of the Government’s ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1.

Lot Division

CPV Codes

• 75125000 - Administrative services related to tourism affairs
• 63514000 - Tourist guide services
• 63513000 - Tourist information services

Indicators

• Bids should cover exactly one lot.
• Bids should cover a maximum number of lots.
• Professional qualifications are sought.
• Award on a basis other than price and quality.

Other Information

Interested suppliers must note that this requirement is divided into the following Lots:Lot 1 ACCESSIBILITY GUIDESVE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.Lot 2 ACCESSIBILITY FEATURES QUESTION SETVE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.Interested suppliers can access the procurement documentation for this opportunity free of charge via the Atamis eprocurement system: https://visitbritain.force.com/s/WelcomeIf you have recently registered on the Atamis eProcurement portal for another VisitBritain requirement, you can use the same account. If not, you will first need to register your organisation on the portal.To register, you will need to:1. Go to the URL: https://visitbritain.force.com/s/Welcome2. Select ‘Click here to register!'3. Read and agree to the portal user agreement4. Complete the registration form, providing information including:— The full legal name of your organisation,— Your company registration number,— Your DUNS number-a unique nine-digit number provided to organisations free of charge by Dun & Bradstreet.— Whether your organisation is a Small –Medium Sized Enterprise (SME)— User and contact details. The BTA previously issued an FTS Prior Information Notice https://www.find-tender.service.gov.uk/Notice/019327-2023and Contracts Finder Notice https://www.find-tender.service.gov.uk/Notice/019327-2023 on 19 June 2023 alerting the market to this potential opportunity.