Cambridgeshire County Council Contact Centre Replacement Telephony System

A Contract Award Notice
by CAMBRIDGESHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£300K
Sector
INDUSTRIAL
Published
10 Oct 2023
Delivery
01 May 2023 to 30 Apr 2026
Deadline
14 Apr 2023 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The current telephony system used by The Council is no longer suitable to provide modern Contact Centre functionality so a replacement system is being sought which will provide the functionality that our Contact Centre now require. This is a further competition using CCS Framework 3808 Network Services 2 Lot 13: Contact Centre Services.

Award Detail

1 Amillan (Solihull)
  • Value: £344,527

CPV Codes

  • 32000000 - Radio, television, communication, telecommunication and related equipment
  • 48000000 - Software package and information systems
  • 51000000 - Installation services (except software)
  • 32500000 - Telecommunications equipment and supplies
  • 32429000 - Telephone network equipment

Indicators

  • Contract is suitable for SMEs.

Reference

Domains