Electronic Care Planning system

Concepts

• cardiff
• software package
• system and support
• information systems
• system management
• real time operating system
• nursing information system
• patient administration system
• real-time operating system
• medical information systems

Location

Cardiff

Description

Hafod is looking to procure an electronic system for Care planning. With over 700 service users across 8 care homes, 3 extra care schemes and additional Domiciliary Care services, keeping and maintaining care records can be a significant challenge.

Total Quantity or Scope

Hafod requires an Electronic Care Planning (ECP) system for Hafod’s Care services. Currently, no such system exists across Hafod, with care colleagues at different sites using various manual methods to record and review service user data. This presents several challenges (listed below) to the business which increase risks to the business as well as service users. Additionally, the lack of a centralised system means that Hafod currently has little to no operational oversight of the data held within care plans, making it difficult to report on the situation in each home and to make data-driven decisions about care services. The chosen system for this project must address these issues and allow for a streamlined and standardised process for recording service user data, as well as a number of safeguarding solutions to reduce risks. Alongside this, care managers and administrators also face issues around colleague rostering, with many spending significant time manually managing their workforce on various spreadsheets and other documents. The chosen system for this project will also need to include a rostering solution to reduce this burden on managers. The implementation of an ECP system, including colleague management/rostering features, would help address these issues as well as reduce risks to both Hafod’s service users and to the business itself. It also aligns with several of Hafod’s Strategic aims, including Health and Social Care, Accelerating our Digital Transformation, Decarbonisation and First-Class Governance.

Award Detail

Renewal Options

Hafod reserves the right to add or remove users as part of the contract

Award Criteria

CPV Codes

• 48000000 - Software package and information systems
• 72250000 - System and support services
• 72212781 - System management software development services
• 72212670 - Real time operating system software development services
• 48814100 - Nursing information system
• 48814200 - Patient-administration system
• 48627000 - Real-time operating system software package
• 48810000 - Information systems
• 48814000 - Medical information systems

Indicators

• Options are available.
• Award on basis of price.

Other Information

The implementation of an ECP system, including colleague management/rostering features, would help address these issues as well as reduce risks to both Hafod’s service users and to the business itself. It also aligns with several of Hafod’s Strategic aims, including Health and Social Care, Accelerating our Digital Transformation, Decarbonisation and First-Class Governance. The expected benefits of such a system include: Evidence based recording of care delivery that allows oversight to supervisors and managers that the appropriate level of care is delivered and allowing for performance management. A reduction in colleague time spent creating, maintaining and reviewing care plans, allowing more time for colleagues to attend to service users. A simpler and more streamlined system - standardised across sites - that allows colleagues to stay updated at all times so that they can provide the appropriate level of care to service users. A reduction in record gaps, reducing risks to service users. Operational oversight using a centralised reporting system to allow the business to make data-driven decisions and ensure regulatory compliance. Efficient quality control tools that allow appropriate support to the services from the operational team. Operational oversight over accidents and incidents to allow early support and interventions to allow response in line with care quality regulations and safeguarding policies. (WA Ref:135445)