ID 4952378 - DoF - EDD - SUPPORT AND MAINTENANCE FOR NICS IDENTITY ASSURANCE (NIDA)

Concepts

• belfast
• information technology
• nida
• nics identity assurance (nida
• application support service
• the nida service
• the nida solution
• the nics identity assurance application
• maintenance
• identity

Location

BELFAST

Description

This Contract is for the provision of Support, Maintenance and Development for the NICS Identity Assurance Application (NIDA). The Contractor is required to provide a fully managed (end to end) Application Support Service. This will include all aspects of support and maintenance as well as changes to and enhancements of all aspects of the NIDA Solution. Therefore, allowing the citizen to create and update their accounts and enabling staff to use the application to deliver the NIDA service. The initial contract period is for 2 years with one option to extend by one year. Please refer to the document entitled “ID 4952378 - Schedule 1 – Specification Schedule” for full details of the requirement.

Renewal Options

This Contract is for an initial period of 2 years with the option to extend by a further 1 year period This Contract is for an initial period of 2 years with the option to extend by a further 1 year period

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72700000 - Computer network services
• 72222300 - Information technology services
• 72212732 - Data security software development services
• 72212731 - File security software development services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Options are available.
• Renewals are available.
• Award on basis of price and quality.

Other Information

Contract Monitoring. . Contract monitoring: the successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in construction and procurement delivery (CPD) for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, this may be considered grounds for termination of the contract at your expense as provided for in the Conditions of Contract. In lieu of termination, CPD may issue a Notice of Written Warning or a Notice of Unsatisfactory Performance. A supplier in receipt of multiple Notices of Written Warning or a Notice of Unsatisfactory Performance may, in accordance with The Public Contracts Regulations 2015 (as amended), be excluded from future public procurement competitions for a period of. up to three years.. . . Insert appropriate reservations of rights and disclaimers of liability here consider - e.g.. . "The Authority expressly reserves the rights:. . (I). not to award any contract as a result of the procurement process commenced by publication of this notice;. (II). to make whatever changes it may see fit to the content and structure of the tendering Competition;. (III). to award (a) contract(s) in respect of any part(s) of the [services] covered by this notice; and. (IV). to award contract(s) in stages.. . and in no circumstances will the Authority be liable for any costs incurred by candidates..