Elizabeth line 2 Concession Agreement

Concepts

• public transport services by railways
• elizabeth
• the elizabeth line network
• elizabeth line 2 concession agreement
• the elizabeth line brand
• the elizabeth line
• the crossrail project and elizabeth line
• concession
• increased performance
• customer satisfaction

Location

London and Greater London, over routes operated by the current concessionaire

Description

The contract is a new concession agreement for the Elizabeth line (ELC2). The contract will cover all aspects of train and passenger service operations over the ELC2 network.

Total Quantity or Scope

The Elizabeth line is the most significant addition to London's transport network in a generation. The new railway is transforming life and travel in London and the south east: it is reducing journey times, creating additional capacity, transforming accessibility and providing a huge economic boost. The current concession agreement expires on 25 May 2025. The scope of the concession agreement will include train and passenger service operations over the whole of the Elizabeth line network, as well as the operation and management of stations. The Operator will be remunerated by a specified fee package of performance incentives, which may include either or both of performance bonuses for increased performance or deductions for below target performance. TfL's vision is to ensure the Elizabeth line continues to be a showcase for investment in TfL, rail and public transport by building on the legacy of the Crossrail Project and Elizabeth line through optimisation and improvement on current high levels of safety, performance and customer satisfaction whilst remaining adaptable to an evolving industry and changing customer needs. As well as this, the Elizabeth line is also at the heart of the Mayor of London's Transport Strategy and expected to enable the achievement of wider policy objectives. To support this vision, TfL has set out seven key objectives for the operation of the Elizabeth line. These are: • Achieve excellence in safety and sustainability across all aspects of the Elizabeth line; • Optimise the performance and cost of the Elizabeth line through continuous improvements, without sacrificing quality; • Maintain high and annually improve customer satisfaction accounting for increasing customer expectations and emerging technology trends; • Positively influence customer and stakeholder perception of Rail for London Limited (RfL) and the Elizabeth line by maintaining, developing and enhancing the Elizabeth line brand across London in partnership with RfL; • Manage and accommodate passenger and network growth at consistently high service levels, collaborating with RfL to deliver investment projects; • Maintain a flexible and dynamic approach to changes in the rail industry that directly and indirectly influence the Elizabeth line; and • Ensure the Elizabeth line is a great place to work, and its workforce is representative of the communities it serves.

Renewal Options

The contract will is expected to be for an approximate initial period of seven (7) years with an option for RfL to extend the period by up to approximately twenty four (24) months and a separate option for RfL to extend the period by up to approximately seven (7) months.

CPV Codes

• 60210000 - Public transport services by railways

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are not available.
• Performance considerations apply.
• Professional qualifications are sought.
• Award on basis of price and quality.

Other Information

Respondents should note the following: (a) This procurement, in spite of the description of procedure at IV.1.1 as a negotiated procedure with prior call for competition, is not a negotiated procedure under the Utilities Contracts Regulations 2016 but is organised as a procurement and conducted in accordance with the requirements of Regulation (EC) No 1370/2007 of the European Parliament and of the Council of 23 October 2007 on public passenger transport services by rail and by road as amended by Regulation (EC) No 1370/2007 (Public Service Obligations in Transport)(Amendment) (EU Exit) Regulations 2020. (b) This Contract Notice is being issued to make the market aware of the launch of the Supplier Qualification Questionnaire stage of the Elizabeth line Concession 2 procurement. This contract notice is supplemental to the Prior Information Notice issued on 24 October reference 2023/S 000-031324 (c) The description provided in II.1.4 and the scope described in section II.2.4 represent the current anticipated requirements of RfL for the Elizabeth line Concession 2. RfL reserves the right to amend the description and/or the scope and/or adjust the duration of the contract as a result of emerging requirements. (d) The duration of the contract stated in section II.2.7 is an estimate based on an initial contract period of seven (7) years with an extension of up to twenty four (24) months and a separate extension for up to seven (7) months. Any contract let by RfL may contain provisions that the contract may be extended for the specified period and on the terms of the contract. (e) Interested respondents must complete the Supplier Qualification Questionnaire which can be obtained via the SAP Ariba portal. Further information on the process of accessing SAP Ariba is included at (l) below. Respondents must note that any expression of interest submitted in response to the Prior Information Notice for these services does not apply to this contract notice and the procedure in I.3 and (l) must be followed in order to access the Supplier Qualification Questionnaire. (f) A response to this contract notice does not guarantee that an entity will be invited to tender. The process for selection of bidders to be invited to tender is set out in the Supplier Qualification Questionnaire and procurement documents. (g) The award process may be terminated or suspended at any time without cost or liability to RfL, TfL or any other party. (h) Neither RfL nor TfL binds itself to enter into any contract arising out of the procedures envisaged by this notice. No contractual rights express or implied arise out of this notice or the procedures envisaged by it. (i) RfL reserves the right to vary the procedure relating to the conduct of the award process and to require further information from respondents. (j) Potential bidders shall be solely responsible for any costs which they incur as a result of responding to this notice and participating in any aspect of the procurement process described in this contract notice. (k) The conduct of this procurement is governed by Regulation 1370/2007 on public passenger transport services by rail and by road as amended by Regulation (EC) No 1370/2007 (Public Service Obligations in Transport) (Amendment) (EU Exit) Regulations 2020 (Regulation 1370/2007). The new concession agreement is being awarded in accordance with Article 5(3) of Regulation 1370/2007. (l) Instructions for accessing SAP Ariba and Procurement Documents To access the procurement documents on SAP Ariba, prospective respondents should: Step 1 - Visit the SAP Ariba platform using the following link: https://service.ariba.com/Supplier.aw/109539051/aw?awh=r&awssk=fx3TUYr9&... The Respondent must register as a supplier on SAP Ariba using the above link (if not already registered) The Respondent will need to confirm in SAP Ariba what type of goods/services they supply. For further guidance on how to create an account on SAP Ariba email TfLRailProcurements@tfl.gov.uk Step 2 When the Respondent has registered on SAP Ariba the respondent must email TfLRailProcurements@tfl.gov.uk with: - the Respondent's SAP Ariba Business Network ID, - the Respondent's company name, - Respondent name, and - Respondent administrator email with which the Respondent used to register on SAP Ariba. Step 3: Follow the instructions in the PDF that you will receive from TfLRailProcurements@tfl.gov.uk to successfully register as a TfL Supplier on SAP Ariba (note this is different to step 1), and notify TfLRailProcurements@tfl.gov.uk when you have successfully completed this stage. Step 4: Use the bespoke link in the response email from ELC2 to access SAP Ariba. Step 5: When you have access to the procurement's main home page on SAP Ariba, click on the 'Intend to Participate' button icon in order to fully register against the contract opportunity. Step 6: In the main menu bar at the left of the website click the 'All Content' tab and click through onto item 1 (ELC2 SQQ Main Body), item 1.2 (ELC2 SQQ External Request for Information (RFI) Log.docx) and items 2 to 12 which attach the Supplier Qualification Questionnaire templates the prospective respondents will need to fill out in order to submit a response. Prospective respondents must follow the instructions in the Supplier Qualification Questionnaire when completing and submitting the response to the Supplier Qualification Questionnaire. Step 7: Prospective respondents can access the data room containing the procurement documents through the link included in the email from ELC2 (and by following the instructions in the instruction document sent to the respondent by email) which will be sent following the Respondent's email request to access SAP Ariba as set out.