Student Payment Service Provider

Concepts

• international payment transfer
• bristol
• banking services
• payment queries
• payment channels
• payment
• students
• the student payment experience
• a positive payment experience
• the overall student experience

Location

United Kingdom: Bristol

Description

The University of Bristol is seeking a single supplier to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient (with respect to time and cost) payment service which meets the diverse needs of a wide range of payers and forms a positive part of the overall student experience. The main drivers have been identified as processing efficiency, streamlining the student payment experience, and improved utilisation of staff resources.

Total Quantity or Scope

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of payment queries. To deliver a positive payment experience to students we aim to provide: - a secure and efficient (with respect to time and cost) payment service, - prompt, courteous, and well-informed resolution of queries around payment, - a range of payment channels to suit different needs, and -maximum visibility for the student of their payment from initiation to allocation. … Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer. Additional information: Refer to e-procurement portal: https://tenders.bris.ac.uk for full details.

Renewal Options

Contract is five (5) years split into initial three (3) years, with two (2) plus one (1) year options to extend (3 + 1 + 1)

CPV Codes

• 66115000 - International payment transfer services
• 66110000 - Banking services
• 66172000 - Financial transaction processing and clearing-house services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Professional qualifications are sought.

Other Information

Full details are in the tender documents at the tendering portal. Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer. ** PREVIEW NOTICE, please check Find a Tender for full details. **