Tenant and Leaseholder Satisfaction Surveys 2023-24

A Contract Award Notice
by LONDON BOROUGH OF NEWHAM

Source
Contracts Finder
Type
Contract (Services)
Duration
10 month
Value
£54K
Sector
PROFESSIONAL
Published
27 Nov 2023
Delivery
23 Oct 2023 to 23 Aug 2024
Deadline
29 Sep 2023 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The London Borough of Newham (LBN) would like to commission a research provider to undertake its 2023-24 Tenant and Leaseholders Surveys, analyse and report on the results. The purpose of the surveys is to assess attitudes towards Newham and its managing agents as landlords, as well as to measure overall satisfaction with the services provided. The results of the surveys will be used for regulatory reporting, performance monitoring and comparison between providers, as well as to identify overall areas of strength and areas for improvement in the delivery of Newham's housing services.

Award Detail

1 Opinion Research Services (Swansea)
  • Value: £54,110

CPV Codes

  • 73200000 - Research and development consultancy services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

The Authority is using the Fusion Procurement Portal for the Procurement Process: https://elyq.fa.em3.oraclecloud.com/fscmUI/faces/PrcPosRegisterSupplier?prcBuId=... ("the Procurement Portal").

Reference

Domains