Ticketing - System Implementation and Support Partner

Concepts

• swindon
• sales, marketing and business intelligence
• support partner
• system
• ticketing
• ticket
• software development
• software package
• industry specific
• admissions

Location

To support English Heritage sites across all regions

Description

English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.

Total Quantity or Scope

Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.

Renewal Options

This contract includes an expected up to 12 months for implementation, plus initial term of five years and provision to extend by a further five years. In total this equates to implementation phase + 5 + 5.

CPV Codes

• 72212480 - Sales, marketing and business intelligence software development services
• 48100000 - Industry specific software package

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Award on basis of price and quality.