CFT558496 DAERA - LMC - Support and Maintenance of LMC’s Farm Quality Assurance Scheme (FQAS) Database

Concepts

• belfast
• information technology
• lmc
• fqas
• maintenance
• the fqas customer relationship management (crm) database
• the crm database
• assurance
• daera
• farm

Location

BELFAST

Description

The FQAS Customer Relationship Management (CRM) database was developed throughout 2013/14 and was deployed “live” in January 2015. The software behind the CRM database is Microsoft Dynamics 2013. The CRM database is owned by LMC. The CRM database is hosted on site at LMC. LMC now requires a Contractor to provide support and maintenance of the above solution.

Award Detail

Renewal Options

This contract will start on the Service Commencement Date and will run for an initial period of three 3 years plus three 3 optional extension periods of two 2 years each e.g. 3+2+2+2. In addition further services may be required to develop additional functionality, facilitate system upgrades including newer versions i.e. 2016, integration to other systems and allow for remote user access.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Options are available.
• Award on basis of price and quality.

Legal Justification

The FQAS database requires development to capture information to allow carbon data collection to be undertaken. This additional development work is broadly within the scope of the overall requirement and does not represent a material change. The modification and the subsequent upgrade of the FQAS system us business critical for LMC. This modification request is for £106,622.47. Regulation 72(1)(b) Additional works, services or supplies “have become necessary” and were not included in the initial procurement and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial inconvenience/duplication of costs - provided the change does not exceed 50% of the value of the original contract.