Statutory Advocacy Services

Concepts

• health and social work
• norwich
• advocacy services
• nhs complaints advocacy
• advocacy
• statutory duties
• statutory advocacy services
• a demand-led service
• mental health act
• mental health act code

Location

Norwich

Description

Norfolk County Council has a number of statutory duties to ensure the provision of advocacy services, including NHS complaints advocacy, IMHA, IMCA and ISCA.This procurement is for advocacy that supports a person’s involvement in the processes laid out in the Health and Social Care Act 2012, the Mental Health Act 2007, Mental Health Act 1983 and revised Mental Health Act Code of Practice 2014, the Care Act 2014 and the Mental Capacity Act 2005.Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

Total Quantity or Scope

Norfolk County Council has a number of statutory duties to ensure the provision of advocacy services, including NHS complaints advocacy, IMHA, IMCA and ISCA.The service manages around 4,000 new advocacy cases a year. This is a demand-led service and while levels of demand fluctuated during Covid lockdown, the general trend has been one of rising demand.This procurement is for advocacy that supports a person’s involvement in the processes laid out in the Health and Social Care Act 2012, the Mental Health Act 2007, Mental Health Act 1983 and revised Mental Health Act Code of Practice 2014, the Care Act 2014 and the Mental Capacity Act 2005.Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

CPV Codes

• 85000000 - Health and social work services

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

The value stated above is for the full potential term of the agreement. This contract is being let on a 3 years + 4 years basis. This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.