iCasework case management for councillors

A Contract Award Notice
by LONDON BOROUGH OF ISLINGTON

Source
Contracts Finder
Type
Contract (Services)
Duration
26 month
Value
£59K
Sector
TECHNOLOGY
Published
26 Jan 2024
Delivery
31 Mar 2022 to 31 May 2024
Deadline
28 Feb 2022 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.

Award Detail

1 Civica (London)
  • Value: £59,375

CPV Codes

  • 48000000 - Software package and information systems

Reference

Domains