iCasework case management for councillors
A Contract Award Notice
by LONDON BOROUGH OF ISLINGTON
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 26 month
- Value
- £59K
- Sector
- TECHNOLOGY
- Published
- 26 Jan 2024
- Delivery
- 31 Mar 2022 to 31 May 2024
- Deadline
- 28 Feb 2022 12:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- London Borough of Islington London
1 supplier
- Civica London
Description
Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.
Award Detail
1 | Civica (London)
|
CPV Codes
- 48000000 - Software package and information systems
Reference
- 2122-0447
- CF 232a1550-79ee-45af-acc1-0441a5b8b2bb