Single Service Centre - HGS
A Modification Notice
by SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 2 year
- Value
- £212M
- Sector
- BUSINESS
- Published
- 31 Jan 2024
- Delivery
- 18 Jan 2022 to 18 Jan 2024
- Deadline
- n/a
Concepts
Location
London
Geochart for 2 buyers and 1 suppliers
2 buyers
1 supplier
- Hinduja Global Solutions London
Description
Provision of Contract Centre Services for Single Service Centre. Utilising new framework. HGS Contract. 1 of 2 contracts for Provision of Contact Centre Services for The Single Service Centre
Ammendments to Previous Notice
2. Contract value
GBP 211,876,932
Award Detail
| 1 | Hinduja Global Solutions (London)
|
CPV Codes
- 79512000 - Call centre
Indicators
- Contract modified due to unforeseen circumstances.
Legal Justification
To extend the term of the contract for 12 months until 18th January 2025 act extension price updated to include changes in Real Living Wages and reflect changes in operations costs for delivery of services.
Reference
- FTS 003267-2024