Translation and interpretation (Spoken) & (Unspoken) services

A Contract Award Notice
by THE NORTH YORKSHIRE COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
5 year (est.)
Value
£35K-£790K
Sector
BUSINESS
Published
20 Mar 2024
Delivery
01 Apr 2024 to 31 Mar 2029 (est.)
Deadline
n/a

Concepts

Location

Northallerton

Geochart for 3 buyers and 3 suppliers

3 buyers

3 suppliers

Description

This procurement is for translation and interpretation (spoken) and (unspoken) services for North Yorkshire Council, the purpose of the services is to support and facilitate communication between the authority and clients or customers who require communication support through interpretation or translation.

Lot Division

1 Spoken Interpretation and Translation

Lot 1 is specific to spoken interpretation and translation. Services include; face to face interpretation, telephone and video interpretation and written translation. There is a requirement to provide the services across the geographic area of North Yorkshire, however there may be an occasional need to provide services outside of the county. Further information can be found in Volume 1 The Specification

Award Criteria
Prior Experience 10.0
Confidentiality and Data Protection 5.0
Implementation 5.0
Qualifications and Training 5.0
Urgent Requirments 15.0
High Quality 10.0
Flexibility 5.0
Booking Process 15.0
PRICE 30.0
2 Unspoken Interpretation and Translation

Lot 2 is specific to unspoken interpretation and translation. Services include; BSL face to face interpretation and BSL video interpretation. There is a requirement to provide the services across the geographic area of North Yorkshire, however there may be an occasional need to provide services outside of the county. Further information can be found in Volume 1 The Specification’

Award Criteria
Prior Experience 10.0
Confidentiality and Data Protection 10.0
Qualifications and Training 15.0
Implementation 10.0
Responsive Service 10.0
Booking Process 7.5
Video Interpretation 7.5
PRICE 30.0
3 Braille transcription and audio

Lot 3 is specific to braille transcription and audio. Further information can be found in Volume 1 The Specification

Award Criteria
Prior Experience 10.0
Quality 20.0
Accuracy 15.0
Audio Formats 12.5
Confidentiality and Data Protection 12.5
PRICE 30.0

Award Detail

1 Aa Global Language Services (Kingston upon Hull)
  • Translation and interpretation (Spoken) & (Unspoken) services - Spoken Interpretation and Translation
  • Reference: 1
  • Num offers: 19
  • Value: £790,000
  • Contractor is an SME.
2 Bid Services (Birmingham)
  • Translation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation
  • Reference: 2
  • Num offers: 8
  • Value: £35,000
  • Contractor is an SME.
3 Aaglobal Language Services (Kingston upon Hull)
  • Translation and interpretation (Spoken) & (Unspoken) services - Unspoken Interpretation and Translation - Braille transcription and audio
  • Reference: 1
  • Num offers: 2
  • Value: £20,000
  • Contractor is an SME.

CPV Codes

  • 79530000 - Translation services
  • 79540000 - Interpretation services

Indicators

  • Award on basis of price.

Reference

Domains