Technology solution to support the management of Land and Property and Public Protection Services
A Contract Award Notice
by LONDON BOROUGH OF MERTON
- Source
- Find a Tender
- Type
- Contract (Supply)
- Duration
- 10 year (est.)
- Value
- £1M
- Sector
- TECHNOLOGY
- Published
- 20 Mar 2024
- Delivery
- To 20 Mar 2034 (est.)
- Deadline
- n/a
Concepts
Location
Morden
2 buyers
- London Borough of Merton Morden
1 supplier
- Idox Woking
Description
The London Borough of Merton has tenders awarded to a ‘technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. A new solution will replace the current legacy system to enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council’s Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton. This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies. The system provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand.
Award Detail
1 | Idox (Woking)
|
Award Criteria
Price | 50.0 |
Scored Technical Capability evaluations | 37.0 |
Demonstration | 13.0 |
Social Value | 5.0 |
CPV Codes
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
Reference
- FTS 008983-2024