Scotland’s Domestic Abuse and Forced Marriage Helpline

Concepts

• edinburgh
• call centre
• marriage support service
• forced marriage helpline
• forced marriage
• domestic abuse
• specialist domestic abuse
• scotland
• scotland’s domestic abuse
• forced

Location

Edinburgh

Description

The Scottish Government, on behalf of the Scottish Ministers has a requirement for the operation and management of Scotland’s Domestic Abuse and Forced Marriage Helpline. The helpline will operate 24 hours a day, 7 days a week over 365 days a year, providing high quality information and support to those experiencing domestic abuse and forced marriage, and to those contacting the service on their behalf. The main objectives of the service are to: · Provide free, 24 hour, 365 days a year, specialist domestic abuse and forced marriage support service; · Provide specialist advice and signposting in relation to domestic abuse and forced marriage; · Be accessible to anyone who needs the service; Provide confidentiality and anonymity to anyone using the service.

CPV Codes

• 79512000 - Call centre

Other Information

PCS-Tender The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 26269. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343