Care Coordination Hub

Concepts

• medical personnel
• exeter
• advanced care practitioners
• care coordination hub
• care
• hub
• coordination
• more complex needs
• swast specialist paramedics
• existing services

Location

Exeter

Description

The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe, which assesses patients' needs and navigates them to the right service, first time. Referrals are received from both the South Western Ambulance Service Trust (SWAST) Stack of 999 calls and from Paramedics on scene, calling for advice and to explore alternatives pathways to the Emergency Department. This provides an opportunity for shared clinical assessment and decision making between the Hub and the referrer, with the potential for the call to be closed or referred onto existing services in the community if required. There is also an opportunity to link in with, or refer onto, the three Locality Spokes across Devon for patients who have more complex needs, or for an ambulance to be dispatched if required. The staffing model is made up of Advanced Care Practitioners and General Practitioners, all of whom are independent prescribers, working closely with SWAST Specialist Paramedics. • Operating seven days a week 08.00 - 20.00 covering the whole of Devon. • Contract £745k (including VAT) from 22 March 2024 - 30 September 2024

CPV Codes

• 85141000 - Services provided by medical personnel

Other Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. Contract award date: 22nd March 2024 Service provision: 22nd March 2024 - 30th September 2024 Lifetime value of the contract: £745,000 Please also see additional linked corrigendum amending value.