Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality

Concepts

• cardiff
• community health
• south cardiff cluster
• cardiff east
• cardiff southeast
• community connectors
• community support groups
• bame communities
• vale university local health board
• south and east cardiff locality

Location

Cardiff

Description

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to award a contract for Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality.

Total Quantity or Scope

Cardiff and Vale University Health Board are seeking the provision of a team of community connectors to work at GP Practice level, to provide a mechanism for sign posting and directing identified patients (over the age of 18 years) to appropriate community support groups/networks and services specific to their social and wellbeing needs. This contract will be geographically focused on the three clusters within the Southern arc of Cardiff: Cardiff East (4 GP practices), Cardiff Southeast (8 GP practices) and City and South Cardiff Cluster (6 practices). The total population of the three clusters is 164,170. Much of this population is made up by BAME communities and other hard to reach groups including Travelers, the Homeless, Sex Workers, and Asylum Seekers. Key elements of the requirement include: - Each cluster will have a designated community connector, who will be active in the practices and available Monday to Friday, building a robust working relationship with the practice staff. They will also be required to share information on a weekly or bi-weekly basis, especially outcomes of patient involvement. - GP staff can refer patients to community connectors, who can then signpost to wider third sector organisations and act as experts on these services. They can also accept self-referrals from patients registered at the practice. - Community Connectors will act as an expert resource to practice based staff and be responsible for supporting the individuals to contact or access services or, where necessary make referrals on behalf of the patient / individual. - The model that is introduced in each of the three clusters will need to be bespoke to the cultural and socio-economic needs of the populations served- this includes consideration of language needs. - There must be appropriate management of safeguarding issues. - The Community Connectors should act as a main point of contact for patients should they have any queries following their signposting.

Renewal Options

With option to extend for an additional 12 months to 30th June 2027 at the sole discretion of the Cardiff and Vale University Local Health Board.

CPV Codes

• 85323000 - Community health services

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Award on basis of price and quality.

Other Information

Bidders should note that they will be required to enter into terms and conditions of contract as set out in the tender documents and that save for matters of clarification or consistency, the contracting authority will not negotiate the terms. The Contracting Authority is proposing to use the Open Procedure to conduct this procurement. Velindre University NHS Trust will award the contract as hosts of NHS Wales Shared Services Partnership - Procurement Services. For the avoidance of doubt, Cardiff and Vale University Local Health Board will be entering into the contract with the appointed provider. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. The contracting authority reserves the right to award the Contract in whole or in part. The contracting authority reserves the right to pause, halt and/or annul the tendering process and not to award the Contract. The Contract to which this procurement relates are funded via Welsh Government funding. Please refer to the invitation to tender for rights reserved to the contracting authority should the said funding cease or reduce. Delivery of the requirement under the proposed Contract is on 1st July 2024. To complete your formal proposal, please access the ITT via the Bravo eTender Wales portal where you will find a full suite of tender documentation. 1. Register your company on the eSourcing portal (this is only required once) - Browse the eSourcing portal: https://etenderwales.bravosolution.co.uk/ and click the link to register - Accept the Ts and Cs and click 'continue' - Enter your correct business/user details 2. Express and interest in the tender - Log into the portal with the username/password - Click the 'ITT Open to all suppliers' link - Click on ITT_109777 - Click the 'express interest' button at the top of the page - This will move the ITT into your 'my ITT's page (this is a secure area reserved for your projects only) - You can now access any attachments by clicking 'buyer attachments' in the 'ITT details' box 3. Responding to the tender - Click 'my response' under 'ITT details' and you can choose to 'create response' or to 'decline to respond' (please give a reason if declining) - You can now use the 'messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion and then follow the on screen instructions to complete the tender response. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140763 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: There are several opportunities for community benefits from this contract, that will help to achieve the wellbeing objectives as per the tender documentation. (WA Ref:140763) The buyer considers that this contract is suitable for consortia.