CJ720 Clearing Contact Centre - RM6116 Network Services 3

A Contract Award Notice
by LEEDS BECKETT UNIVERSITY

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£342K
Sector
TECHNOLOGY
Published
18 Apr 2024
Delivery
16 Apr 2024 to 15 Apr 2027
Deadline
14 Apr 2024 23:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c

Award Detail

1 Vodafone (Newbury)
  • Value: £342,000

CPV Codes

  • 72212510 - Communication software development services

Other Information

Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=848442281

Reference

Domains