Corporate Services ITSM Software
A Contract Award Notice
by LINCOLNSHIRE COUNTY COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- £141K
- Sector
- TECHNOLOGY
- Published
- 25 Apr 2024
- Delivery
- 15 Jan 2024 to 14 Jan 2027
- Deadline
- 03 Jan 2024 23:59
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Lincolnshire County Council Lincoln
1 supplier
- Freshworks San Mateo
Description
A cloud-based SaaS to provide ITSM software for service desk management of a number of corporate systems. The suite of online ITSM tools and features is to provide enterprise incident, problem ticketing and management to Local Government, and includes analytics tools and reporting. Procured via Crown Commercial Services G-Cloud 13 Framework (RM1557.13)
Award Detail
1 | Freshworks (San Mateo)
|
CPV Codes
- 48781000 - System management software package
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Reference
- LINCOLN001-DN721356-39477588
- CF 45f44472-cea8-469d-a869-cb2d0a67ba2d