Corporate Services ITSM Software

A Contract Award Notice
by LINCOLNSHIRE COUNTY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£141K
Sector
TECHNOLOGY
Published
25 Apr 2024
Delivery
15 Jan 2024 to 14 Jan 2027
Deadline
03 Jan 2024 23:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

A cloud-based SaaS to provide ITSM software for service desk management of a number of corporate systems. The suite of online ITSM tools and features is to provide enterprise incident, problem ticketing and management to Local Government, and includes analytics tools and reporting. Procured via Crown Commercial Services G-Cloud 13 Framework (RM1557.13)

Award Detail

1 Freshworks (San Mateo)
  • Value: £141,120

CPV Codes

  • 48781000 - System management software package

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains