TV Licensing Postal Services
A Contract Award Notice
by THE BRITISH BROADCASTING CORPORATION (BBC)BROADCASTING HOUSE
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 5 year (est.)
- Value
- £158M-£169M
- Sector
- BUSINESS
- Published
- 08 May 2024
- Delivery
- To 11 Jul 2029 (est.)
- Deadline
- n/a
Concepts
Location
London






2 buyers
1 supplier
- Whistl Buckinghamshire
Description
The BBC has a requirement for the provision of TV Licensing Postal Services. Under the terms of the BBC Royal Charter. The BBC is responsible for the collection and administration of the licence fee revenue throughout the UK, the Channel Islands and the Isle of Man. The majority of TV Licensing letters are sent to unlicensed addresses to ensure all households and other premises are correctly licensed but TV Licensing also issues letters to direct debit customers in line with its statutory obligations under the BACS Regulations.
Total Quantity or Scope
The contract covers the delivery of all TV Licensing mailings as follows: - the collection of mailings from the BBC's outsourced print production sites; and - the sorting and delivery of these items to Royal Mail in the most efficient and cost effective way possible to minimise Royal Mail charges for the BBC. These mailings are essential for the BBC in managing the collection and administration of licence fee revenue. The majority of the mailings are; 1) Mailings to unlicensed addresses for which no email address is available; 2) Statutory obligations under the BACS Regulations to send mailings to direct debit customers regarding increases in the licence fee; and 3) Mailings to customers who have not consented to email communications.
Award Detail
1 | Whistl (Buckinghamshire)
|
Renewal Options
The initial term of the contract will be for 36 months with an option to extend for up to two (2) occasions of one (1) year on each occasion.
Award Criteria
Merit | 50.0 |
PRICE | 50.0 |
CPV Codes
- 64110000 - Postal services
Indicators
- Options are available.
- Award on basis of price.
Other Information
In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.
Reference
- FTS 014612-2024