Technology Enabled Care Services (TECS)

Concepts

• social work
• maidstone
• community and personal services
• technology enabled care service
• technology enabled care services
• digital technology
• care service
• technology
• care services
• care

Location

Maidstone

Description

Technology Enabled Care will underpin our future care and support delivery and is critical to the Authority’s vision for the social care and health landscape in Kent. The Technology Enabled Care Service will harness the potential benefits of digital technology to promote independent living and optimise a person’s outcomes. Since March 2022, KCC has worked with a Partner to trial the principles of a Technology Enabled Care Service in a build and test project which operated in the East Kent area. The build and test has delivered excellent learning opportunities and understanding of the full potential associated to technology, and has informed the service specification for our county-wide Technology Enabled Care Service. In addition, we have undertaken market engagement throughout August and during September held 121 meetings with providers to work through key questions, all in which have informed the specification. The draft specification was shared with the market for comment during October. There has been a co-production group working with us to design the service, specification and will play a key role in the procurement and implementation of the service.

Award Detail

Award Criteria

CPV Codes

• 98000000 - Other community, social and personal services

Indicators

• Award on basis of price and quality.

Other Information

Price Per Quality Point was used. There were 10 questions used to give a total quality score out of 100, which was then divided by price.