Capita One Revenues and Benefits Software as a Service - KCS Y20023 only

A Contract Award Notice
by READING BOROUGH COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£2M
Sector
HEALTH
Published
11 Jul 2024
Delivery
not specified
Deadline
n/a

Concepts

Location

READING

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Software as a Service (SaaS) solution directly with the application supplier. This is for the provision of a Revenue & Benefits fully managed software service which is required within Residents Services. The proposed enhanced solution will deliver benefits to help drive automation and support the overall Resident Experience and Access Programme (REAP). SaaS solution for Revenues and Benefits. A fully hosted, integrated software solution, helping to create secure, easy-to-use, self-service options for customers, and changing how data is captured and managed. Hosted on Capita's One Cloud.

Total Quantity or Scope

The system provides a number of core modules and products to collect relevant data including: Housing Benefit (rent rebates, rent allowance and discretionary housing payments) Council Tax Council Tax Reduction Schemes Non-Domestic Rates (Business Rates) Payments (Creditors) Debt Management (Overpayments) The Council's current software (inc this future solution) solution enables the following: Bill, Collect and Recover Council Tax and Business Rates (including Business Improvement Districts Administration), Processing of Housing Benefits, Processing of Educational Benefits, Award of Council Tax Support and Recovery of Housing Benefits Overpayments. Functionality to complete statutory returns to Central Government.

Award Detail

1 Capita Business Services (London)
  • Num offers: 1
  • Value: £2,305,845

Renewal Options

Initial contract term of five years, with the option to extend for a further four year period.

Award Criteria

PRICE _

CPV Codes

  • 85320000 - Social services

Indicators

  • Options are available.
  • Award on basis of price.

Reference

Domains