Healthwatch Coventry Service and Independent Health Complaints Advocacy Service

Concepts

• health and social work
• coventry
• investigation services
• guidance services
• administration services
• community and personal services
• healthwatch coventry service
• independent health complaints advocacy service
• healthwatch service
• coventry city council

Location

COVENTRY

Description

Coventry City Council is inviting suitably qualified Providers to submit tenders for the provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider of this service must be a Social Enterprise but can deliver the service via a 'Hosted Model' (Hosted Model is where an organisation runs a Healthwatch Service as well as providing other services) or a 'Standalone Model', where the organisation is set up solely to run a specific Healthwatch service and a constituted Community Interest Company registered with Companies House in its own right. The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.

Total Quantity or Scope

Please see tender documents for more information about the new contract, of which can be downloaded from Coventry City Council's e-tendering website www.csw-jets.co.uk.

Renewal Options

The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months. The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months

CPV Codes

• 85000000 - Health and social work services
• 79720000 - Investigation services
• 85312310 - Guidance services
• 85321000 - Administrative social services
• 98000000 - Other community, social and personal services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Options are available.
• Renewals are available.
• Award on basis of price and quality.