Service Desk (SD) and End User Compute (EUC) Services

A Contract Award Notice
by FINANCIAL CONDUCT AUTHORITY

Source
Find a Tender
Type
Contract (Services)
Duration
7 year (est.)
Value
£69M
Sector
TECHNOLOGY
Published
16 Jul 2024
Delivery
To 10 Jun 2031 (est.)
Deadline
n/a

Concepts

Location

London

Geochart for 3 buyers and 1 suppliers

3 buyers

1 supplier

Description

Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.

Award Detail

1 Entserv (Hampshire)
  • Num offers: 4
  • Value: £69,438,234

Renewal Options

Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1).

Award Criteria

Social Value 10.0
Quality 60.0
PRICE 30.0

CPV Codes

  • 72510000 - Computer-related management services
  • 72211000 - Programming services of systems and user software
  • 30210000 - Data-processing machines (hardware)
  • 30211300 - Computer platforms
  • 48781000 - System management software package
  • 30237280 - Power supply accessories
  • 30213100 - Portable computers
  • 30213200 - Tablet computer
  • 30213300 - Desktop computer
  • 30231000 - Computer screens and consoles
  • 30231300 - Display screens
  • 30211400 - Computer configurations
  • 30213000 - Personal computers
  • 30214000 - Workstations
  • 30237270 - Portable computer carrying cases
  • 48730000 - Security software package
  • 48731000 - File security software package
  • 48732000 - Data security software package
  • 48761000 - Anti-virus software package
  • 48783000 - Content management software package
  • 50312600 - Maintenance and repair of information technology equipment
  • 50312300 - Maintenance and repair of data network equipment
  • 72210000 - Programming services of packaged software products
  • 72212000 - Programming services of application software
  • 72226000 - System software acceptance testing consultancy services
  • 72227000 - Software integration consultancy services
  • 72228000 - Hardware integration consultancy services
  • 72310000 - Data-processing services
  • 72511000 - Network management software services
  • 72512000 - Document management services
  • 72810000 - Computer audit services
  • 72820000 - Computer testing services

Indicators

  • Options are available.
  • Award on basis of price.

Reference

Domains