UK Pavilion at Expo 2025 Osaka - Full Operational Services (FOS)

Concepts

• restaurant and food serving
• catering services
• personnel supply services
• event services
• full operational services
• uk pavilion
• supporting services
• events management service
• osaka
• osaka - full operational services

Location

Description

The United Kingdom (UK) is participating in World Expo 2025, which runs from 13 April 2025 - 13 October 2025 and will take place in Osaka, Kansai, Japan. His Majesty's Government (HMG) will deliver a self-built UK Pavilion (UKP) at Expo 2025 Osaka. This requirement for the provision of Full Operational Services (FOS) to support the delivery of the UK Pavilion (UKP) at Expo 2025 Osaka. HMG wishes to appoint a supplier to bring together a range of different services necessary for successful operation of UKP, including event management, retail, restaurant and bar provision and all the associated specialist and general supporting staffing and services. FOS will be fundamental in achieving a world class visitor experience. The following services make up the overall Full Operational Services required for the UK Pavilion: 1. Events Management - A full end to end events management service (including catering) for the variety of events which will take place at UKP. 2. Retail Services - A retail offering located in the gift shop which enhances the visitor experience and complements the theme of the UKP. 3. Restaurant and Bar Services - The UKP will have a food and beverage offering, through the provision of a welcoming restaurant and bar that will enhance the visitor experience and be complementary to the overall theme of the Pavilion. 4. General staffing and Supporting Services - A variety of front of house and back of house staffing roles are required to ensure the smooth running and operation of the UKP, including bilingual English and Japanese staff. The budget for the Contract is a range between is £7,000,000 - £9,000,000 (Seven Million Pounds to Nine Million Pounds) excluding VAT.

Award Detail

CPV Codes

• 55300000 - Restaurant and food-serving services
• 55523000 - Catering services for other enterprises or other institutions
• 55900000 - Retail trade services
• 79620000 - Supply services of personnel including temporary staff
• 79952000 - Event services

Indicators

• Contract is suitable for SMEs.

Other Information

n/a REDACTED Contract Award Form v1.0.pdf n/a REDACTED Schedule 01. Definitions v1.0.pdf n/a REDACTED Schedule 02. Specification V3.0.pdf n/a REDACTED Schedule 03. Charges v1.0.pdf n/a REDACTED Schedule 04. Tender Return v1.0.pdf n/a REDACTED Schedule 05. Commercially Sensitive Information v1.0.pdf n/a REDACTED Schedule 06. Transparency Reports v1.0.pdf n/a REDACTED Schedule 07. Staff Transfer v1.0.pdf n/a REDACTED Schedule 08. Implementation Plan v1.0.pdf n/a REDACTED Schedule 10. Service Levels v1.0.pdf n/a REDACTED Schedule 11. Continuous Improvement v1.0.pdf n/a REDACTED Schedule 13. Contract Management v1.0.pdf n/a REDACTED Schedule 14. Business Continuity & Disaster Recovery v1.0.pdf n/a REDACTED Schedule 16. Security v1.0.pdf n/a REDACTED Schedule 18. Supply Chain Visibility v1.0.pdf n/a REDACTED Schedule 19 Cyber Essentials Scheme v1.0.pdf n/a REDACTED Schedule 20. Processing Data v1.0.pdf n/a REDACTED Schedule 21. Variation Form v1.0.pdf n/a REDACTED Schedule 22. Insurance v1.0.pdf n/a REDACTED Schedule 23. Guarantee v1.0.pdf n/a REDACTED Schedule 24. Financial Difficulties v1.0.pdf n/a REDACTED Schedule 25. Rectification Plan v1.0.pdf n/a REDACTED Schedule 26. Sustainability v1.0.pdf n/a REDACTED Schedule 27. Key Subcontractors v1.0.pdf n/a REDACTED Schedule 28. ICT Services v1.0.pdf n/a REDACTED Schedule 29. Key Supplier Staff v1.pdf n/a REDACTED Schedule 30. Exit Management v1.0.pdf n/a REDACTED Schedule 31. Travel & Subsistence v1.0.pdf n/a REDACTED Schedule 36. IPR v1.0 (1).pdf n/a REDACTED Schedule_37._Statement_of_Works_for_Events_v1.0[1].pdf n/a REDACTED Schedule_38._Statement_of_Works_for_Miscellaneous_Services_v1.0[1].pdf