HMICFRS Benchmarking Inspection

Concepts

• performance review
• llantrisant
• inspection
• inspections
• benchmarking
• benchmark
• hmicfrs
• rescue service
• south wales fire
• welsh government

Location

Wales

Description

Engagement of inspectors to undertake a full inspection of the efficiency and effectiveness of South Wales Fire and Rescue Service including how well the service looks after its people and benchmark across the English Fire and Rescue Service Sector.

Total Quantity or Scope

On 3 January 2024, an independent report on the culture of South Wales Fire and Rescue Service (SWFRS) was published (Morris Review), which exposed widespread discriminatory and abusive behaviour and serious failings of leadership and management. Considering the report’s findings, the Welsh Government used its powers of direction under section 29(5) and (6) of the Local Government (Wales) Measure 2009 to remove the elected members from the governance functions of the fire authority and to replace them by appointing four Commissioners. The Commissioners have been charged with ensuring the full (where possible) and sustainable implementation of recommendations arising from that independent review and three thematic reviews undertaken by the Chief Fire and Rescue Advisor and Inspector (CFRAI). This is the minimum part of the Commissioners’ scope, and they are developing a set of milestones and objectives that chart a way forward. It has been agreed with Welsh Government that an independent evaluation of SWFRS will be critical to demonstrating the progress towards recovery that SWFRS makes under their stewardship, and to informing a decision to bring the intervention to an end. The importance of robust regimes for inspections and audit was also raised in the Equality and Social Justice Committee report “Sound the Alarm”. While the CFRAI is independent of Welsh Government, it is recognised that they are not resourced to undertake an inspection of the scale. A full inspection of the efficiency and effectiveness of SWFRS, would include how well the Service looks after its people. It would identify any areas of concern and areas for improvement, and where appropriate, make recommendations to address them. It would build on the Morris Review by adding further context and insight into the people elements, as well as contributing to the research arising from the thematic reviews. This richer picture will enable the Service to fully understand its capability, performance, and outcomes in a structured and measured way. This work will give the Commissioners, the Service, and indeed Welsh Government a comprehensive understanding and supporting data about the performance of the organisation. It is on this basis that Welsh Government have expressed support for the proposal. Inspections, on which this review would be modelled, are routine and regularly conducted in FRSs across the UK, and are part of the ongoing context to support performance improvement for the sector and to deliver better outcomes for the public.

Award Detail

Award Criteria

CPV Codes

• 79313000 - Performance review services

Indicators

• Award on basis of price.

Legal Justification

Following publication of the independent report on South Wales Fire and Rescue Service culture, it has been agreed with Welsh Government (WG) to undertake an independent review of SWFRS to inspect efficiency and effectiveness, providing comprehensive understanding of performance and further context and insight on people elements.

Other Information

(WA Ref:145254)