Claims Handling & Litigation Services

Concepts

• insurance claims adjustment
• litigation services
• legal advisory services
• non-insurance claims
• claims
• claims management
• pre-litigation investigations
• the claims handling
• both claims handling
• handling

Location

London

Description

Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: · Claims management for insurance and non-insurance claims · Litigation services, including pre-litigation investigations, dispute resolution and representation · Legal advisory services related to claims · Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): · Public Liability claims, · Property Owners Liability claims; and · Employers Liability claims · third-party property damage claims · personal injury claims · first-party property damage recoveries · litigation services

Total Quantity or Scope

Additional Information The Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below: https://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQr... Interested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course. This PIN does not constitute a call for competition. Any procurement process will be published via Network Rail’s e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.

Renewal Options

The services will be renewed if the extension provision within the contract is not utilised, otherwise the contract will be renewed after any extension provisions have expired.

CPV Codes

• 66518300 - Insurance claims adjustment services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Performance considerations apply.
• Professional qualifications are sought.
• Award on basis of price and quality.