Internal Knowledge Management Hub - Modification

Concepts

• internet or intranet client
• dundee
• internal knowledge management hub - modification
• none internal knowledge management hub
• hub
• management
• internal
• modification
• application development
• testing

Location

Dundee

Description

Social Security Scotland has a requirement to place a contract with an external service provider for the provision of an Internal Knowledge Management Hub. This hub is required by Social Security Scotland to store and present agency content which can be accessed by staff. The solution should act as a single source of truth hosting content such as operational and decision making guidance, policies and procedures and benefit eligibility criteria. The solution should support staff to access the right information at the right time, acting as an enabler for them to deliver a first class service which meets the needs and expectations of clients.

Ammendments to Previous Notice

Award Detail

CPV Codes

• 72421000 - Internet or intranet client application development services

Indicators

• Contract modified due to additional needs.

Legal Justification

Modified under Regulation 72 (1) (b) of the Public Contracts (Scotland) Regulations 2015 The incumbent supplier owns the platform for the Internal Knowledge Management Hub and is therefore the only supplier who can provide the staging site. The increase in price does not exceed 50% of the initial contract value.

Other Information

The contract term is 3 years with the option to extend for a further period of 12 months (SC Ref:785787)