Covid Remote Hearings Research Evaluation for HMCTS

A Contract Award Notice
by MINISTRY OF JUSTICE

Source
Contracts Finder
Type
Contract (Services)
Duration
7 month
Value
£291K
Sector
PROFESSIONAL
Published
28 Jan 2021
Delivery
05 Oct 2020 to 30 Apr 2021
Deadline
30 Sep 2020 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

HMCTS has a requirement for a suitably qualified and experienced contractor (or contractors) to undertake research to provide robust evidence on court and tribunal users' characteristics, experiences and perceptions. This is required to improve HMCTS's understanding of remote hearing practices implemented during Covid-19 across all jurisdictions, and to make recommendations for use of remote hearings in the longer term. The research is commissioned by HMCTS Customer Directorate (HMCTS-CD). There are two key parts to the research: quantitative and qualitative. - Part 1: the quantitative research focuses on public users and requires contractors to carry out an online and telephone survey - Part 2: the qualitative research requires contractors to interview both public and professional users about their experiences

Award Detail

1 IFF Research (Lower Thames Street London)
  • Value: £291,042

CPV Codes

  • 73110000 - Research services
  • 79310000 - Market research services
  • 79315000 - Social research services

Indicators

  • Contract is suitable for SMEs.

Other Information

n/a con_18202 - RM6018-Contract-terms-v8 REDACTED.pdf n/a con_18202 -Letter-of-appointment-v1.0 REDACTED.doc.pdf

Reference

Domains