| Suppliers are required to confirm that all items they are proposing in their bid meet or exceed all requirements and standards stated in the specification and pricing schedules | _ |
| The suppliers are required to confirm that, if they are successful in being awarded a Lot(s) on the Framework they will provide any item which requires logo, branding, embroidery and heat seal logo within a maximum lead time of 14 days | _ |
| The suppliers are required to confirm that there will be no charge for any additional logo/tax tabs which the Council may require | _ |
| Suppliers are required to confirm no minimum order value will be applied to this contract | _ |
| Contract management Please provide a statement of how you intend to manage this contract including but not limited to. • contract management including details of key personnel including roles and responsibilities and data reporting • How you will ensure stock availability during periods of high demand • service delivery and continuity • customer care • proposed delivery methodology • Provide details of your approach to key quality control measures and how this is monitored. • Your approach to low quantity or single orders for logo/embroidery garments The response should be no more than 1000 words | 15.0 |
| Complaints/aftersales service Please detail your approach aftersales service/order resolution. This should include resolution of: • Lost orders • Incomplete deliveries • Defective products • Delivery delays • Inaccurate/incorrect sizing • Complaints • And details of any aftersales service which you can offer Gateshead Council The response should be no more than 1000 words | 10.0 |
| Sustainability Please provide details of how you could work with the Council in reducing its carbon footprint and reduce use of single use plastics. Your answer should include but not be limited to; • steps you are currently taking to reduce the Councils your carbon footprint and use of single use plastics • steps your company and Gateshead Council together to help reduce the Councils carbon footprint and single use plastics. • use of electric or hybrid vehicles for deliveries • reducing or using alternative/recyclable packaging for items of clothing/PPE to reduce plastic The response should be no more than 1000 words | 5.0 |
| Ethical Sourcing To confirm that the goods proposed for this Contract are ethically sourced please detail the steps taken to investigate the supply chain of the products you purchase to ensure no individuals or groups are being taking advantage of to reduce costs or for any other reason? This should include issues such as child labour and exploitation of individuals from third world countries. Please confirm you have an Ethical Sourcing Policy. If you do not have an Ethical Sourcing Policy, please advise that you will commit to working towards on contract award. The response should be no more than 1000 words | 5.0 |
| PRICE | 65.0 |