Languages

Concepts

• liverpool
• interpretation services
• quality assurance service for buyers of the framework
• provision of a quality assurance service
• assessment of a recorded face
• non spoken language interpreter
• languages
• provision of quality checks
• assessment of a live booking
• quality assurance system

Location

United Kingdom:

Description

The provision of a Quality Assurance Service for Buyers of the Framework. This includes the provision of quality checks on the services provided by Suppliers on the Framework and any Interpreters/Translators used to deliver a Call Off Contract via the Framework. The Services delivered under this Lot include: - Assessment of a recorded face to face booking (audio or video) - Assessment of a live booking in person (Spoken & Non-Spoken) - Assessment of a telephone interpretation - Assessment of a video interpretation (Spoken & Non-Spoken) - Assessment of Spoken/Non Spoken language Interpreter via Video Role Play - Assessment of translated documents - Assessment of transcriptions

Total Quantity or Scope

- Assessment of a recorded face to face booking (audio or video) - Assessment of a live booking in person (Spoken & Non-Spoken) - Assessment of a telephone interpretation - Assessment of a video interpretation (Spoken & Non-Spoken) - Assessment of Spoken/Non Spoken language Interpreter via Video Role Play - Assessment of translated documents - Assessment of transcriptions - Checking that the requirements in the booking have been met by the Supplier

Award Detail

Award Criteria

CPV Codes

• 79540000 - Interpretation services
• 72224200 - System quality assurance planning services
• 72225000 - System quality assurance assessment and review services
• 79510000 - Telephone-answering services
• 79530000 - Translation services

Other Information

- Checking that the requirements in the booking have been met by the Supplier The Supplier awarded to the Quality Assurance Lot cannot be part of any of the other Lot to prevent conflict of interests arising. ** PREVIEW NOTICE, please check Find a Tender for full details. ** As part of this contract award notice the following documents can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/1ee8fa0f-dfa4-4f53-a54d-b2c73c... 1) Contract notice authorised customer list; 2) Redacted Framework Contract The start date of this Framework Agreement is 30/03/2021. The expiry date of the Framework Agreement is 29/03/2024. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS.