Emergency Services Network (ESN) - Lot 2 User Services

A Contract Award Notice

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Contract (Services)
5.5 year
10 Nov 2021
14 May 2019 to 31 Dec 2024
16 May 2014 00:00



Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier


The Emergency Services Mobile Communications Programme (ESMCP) is a cross-government, multiagency Programme sponsored by The Secretary of State for the Home Department to deliver the Emergency Services Network (ESN). The ESN will deliver integrated critical voice and broadband data services to all three emergency services (3ES) and other users throughout GB (England, Wales and Scotland). These services require a mobile communications network capable of providing the full coverage, resilience, security and public safety functionality required by the 3ES. The ESN will replace those services delivered under current service contract(s). A number of these service contracts operate across the 3ES and other users. The new service contracts were awarded during 2015 to facilitate commencement of service delivery from late 2016 as existing service contracts begin to expire. The procurement is divided into 3 Lots with associated Related Projects. In December 2015, following advertisement of the contract in the OJEU (on 18.4.2014, reference 2014/S 077-133654), the Home Office entered into a contract (the ESN Lot 2 contract) with Motorola Solutions UK Ltd (Motorola) for the development and roll-out of a Public Safety Communications Solution (PSCS) application which is to be installed on users mobile devices, as part of the Home Offices ESN project. The solution is to be used by emergency services staff. It is to replace the UK's current 'Airwave' PSCS, which uses old technology and is costly. The new solution will provide (amongst other things) 'push to talk' functionality and new data services over an existing mobile network (on a prioritised basis). This notice is to confirm that the original contract has been varied (see Section II.2.4 below for a description of the variation). The Programme went through a contract reset and this was signed on 14th May 2019.

Award Detail

1 Motorola (London)
  • Value: £409,500,000

CPV Codes

  • 32500000 - Telecommunications equipment and supplies
  • 72212517 - IT software development services
  • 48200000 - Networking, Internet and intranet software package
  • 45232000 - Ancillary works for pipelines and cables

Other Information

Lot 2 - User Services Redacted Contracts https://atamis-8888.cloudforce.com/sfc/p/58000000L5A4/a/4I000001QrNe/e6y10WObjbD...