ICT Managed Services

Concepts

• liverpool
• information technology
• installation services
• maintenance services
• based services
• a comprehensive it service provision
• project/programme management
• the new service
• ict
• management

Location

Merseyside

Geochart for 2 buyers and 0 suppliers

Merseyside Waste Disposal Authority

+−

Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements: 1) Provision of new network, WiFi and security controls to support the main office 2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs) 3) Microsoft licensing 4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services 5) Build of Windows based devices, including packaging and deployment of software 6) Provision of appropriate boundary controls for Windows based devices 7) Application build and/or migration to replace aging in-house software 8) Hosting and security of public facing interactive website elements 9) Unified communications 10) Mobile security controls 11) Project/programme management 12) Technical resources to enact the change and migrate to the new service 13) Ongoing 1st, 2nd and 3rd line operational support for all our IT 14) Provision of comprehensive backups

CPV Codes

• 72222300 - Information technology services
• 48800000 - Information systems and servers
• 48810000 - Information systems
• 51610000 - Installation services of computers and information-processing equipment
• 72267100 - Maintenance of information technology software
• 72267200 - Repair of information technology software
• 51612000 - Installation services of information-processing equipment
• 72250000 - System and support services
• 72253000 - Helpdesk and support services
• 72253200 - Systems support services
• 72261000 - Software support services

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Performance considerations apply.
• Professional qualifications are sought.
• Staff qualifications are relevant.
• Award on basis of price and quality.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=230847. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (MT Ref:230847)