Wales Gypsy Roma and Traveller Advice and Advocacy Services

Concepts

• community-based services
• support services
• gypsy roma
• wales gypsy roma
• traveller advice
• gypsy roma and traveller community members
• traveller
• roma
• gypsy
• accessing services

Location

Caerdydd / Cardiff

Description

The Welsh Government is procuring contract for a Gypsy, Roma and Traveller advice and advocacy service (“the Service”) for 2024-2028 on a pan Wales basis.

Total Quantity or Scope

This tender is to provide a new Wales Gypsy, Roma and Traveller Advice and Advocacy Service contract which is to include provision of advice, support and individual and community advocacy working alongside Gypsy, Roma and Traveller families on issues such as accommodation, sites, planning, rights and accessing services, informing Gypsy Roma and Traveller community members about their rights and signposting and support community members into mainstream services and advocate for adaptations to policy or process where necessary. It will also provide support to report hate crime, racism and discrimination, support community consultation networks and engagement groups when needed and work with Welsh Government to offer solutions to barriers facing Gypsy, Roma and Traveller communities. Please note that 'Cyber Essentials Plus' certification is a requirement for undertaking tis contract.

Renewal Options

Contract can be extended for up to a further 12 months.

CPV Codes

• 75200000 - Provision of services to the community
• 79510000 - Telephone-answering services
• 79512000 - Call centre
• 85322000 - Community action programme
• 98133100 - Civic betterment and community facility support services
• 75130000 - Supporting services for the government

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Performance considerations apply.
• Staff qualifications are relevant.
• Award on basis of price and quality.

Other Information

E-Tender Information: https://etenderwales.bravosolution.co.uk - The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation. - Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration. - The User who performs the Registration becomes the Super User for the Organisation. - On registering on the Platform the Super User will select a Username and will receive a password. - The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page. - In order to log-in to the Platform please enter your Username and Password. - Note: If you forget your Password then visit the homepage and click “Forgot your password?” - Registration should only be performed once for each Organisation. - If you think that someone in your Organisation may have already registered on this Platform then you must not register again. - Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform. - Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation). - Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform. - Tenders must be uploaded to the BravoSolution portal by 2pm How To Find The ITT: - Once logged in you must click on ‘ITT’s Open to all Suppliers’ - The e-tender references for this contract are: project_55576, itt_108729. - Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the ‘Express an Interest button’. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page. - You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area. - Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice. (WA Ref:141145) The buyer considers that this contract is suitable for consortia bidding. 5.2 Additional Documentation NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=138766 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: As stated in tender documentation. (WA Ref:138766) The buyer considers that this contract is suitable for consortia.