MoJ Digital Service Desk

A Contract Award Notice
by MINISTRY OF JUSTICE

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
£5M-£35M
Sector
PROFESSIONAL
Published
25 Jun 2024
Delivery
04 Jun 2024 to 30 May 2029
Deadline
28 May 2024 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Delivery of MoJ Digital Service Desk function, that provides first line IT support for all MoJ users, including answering queries, triaging incidents, and providing first contact resolution, 24/7, 365 days a year.

Award Detail

1 CGI IT (London)
  • Value: £35,144,585

CPV Codes

  • 71356300 - Technical support services
  • 72253000 - Helpdesk and support services

Other Information

n/a Redacted_MoJ_Digital_Service_Desk_Contract_(Published).pdf

Reference

Domains