SC240033 - Direct Payment Support Services CYPE

Concepts

• social services
• maidstone
• administration services
• service users
• direct payment support services
• service user third parties
• direct payments
• direct payment
• health direct payments
• payments

Location

Maidstone

Description

KCC wishes to engage the market to discuss a potential future procurement exercise to appoint a suitable provider to deliver Direct Payment Support Services to Children and Young People that our under our care. The date of these event(s) are yet to be scheduled, but we ask that interested providers please register their interest, so that they may be invited to these event(s) The successful provider will be required to provide a range of services that support the Council's business objective of empowering Service Users to be in control of the support that they receive. This may include (but is not limited to) : • Following referral, the setting up and maintenance of direct payments for the purchase of social care and education services, in partnership with the Council. • Working in partnership with Integrated Commissioning Board to support a joined-up approach to social care, education, and health direct payments. • Supporting the Kent Card process in partnership with the Council, including the monitoring of financial statements online. • Transfer of the direct payment support for service users to the Council’s Adult Direct Payment Support Service where appropriate as decided by the Council’s Care Manager. • Entry of data on the Council’s MOSAIC/LPS database following training provided by the Council. • Working in partnership with service user third parties and nominated persons. • Supporting Service Users to manage a direct payment and pay for services. • Monitoring the use of direct payments, ensuring that monies are appropriately spent. • Identifying unspent and unused or misused direct payments. • Recommending the amount of unspent and unused or misused money to be reclaimed by the Council. • Where appropriate, supporting Service Users to be a good employer and if required support at industrial tribunal hearings. • Helping to keep service users safe by ensuring that all personal assistants have a current DBS check at the enhanced level. • Setting up and maintaining a website, or access to web pages, that describes the service. • Managing the transition of direct payments when Service Users go from childhood into adulthood. • Maintain systems to ensure that all over payments and/or any potentially fraudulent use of Direct Payments are followed up by both the Provider and the Council and ensure that if there is an overpayment all due checks are made with the Council that it is being dealt with. • Ensuring that all Direct Payment agreements have a written and fully completed agreement prior to commencement of the service and when any changes are made. The requirement will be procured using Modified Competitive Procedure with Negotiation under Light Touch Regime (Scheduled CPV code (85321000 - Administrative social and educational services) to procure Direct Payment Support Services.

Total Quantity or Scope

When/if appointed the successful provider will be required to provide a range of services that support the Council's business objective of empowering Service Users to be in control of the support that they receive. This may include (but is not limited to) : - • Following referral, the setting up and maintenance of direct payments for the purchase of social care and education services, in partnership with the Council. • Working in partnership with Integrated Commissioning Board to support a joined-up approach to social care, education, and health direct payments. • Supporting the Kent Card process in partnership with the Council, including the monitoring of financial statements online. • Transfer of the direct payment support for service users to the Council’s Adult Direct Payment Support Service where appropriate as decided by the Council’s Care Manager. • Entry of data on the Council’s MOSAIC/LPS database following training provided by the Council. • Working in partnership with service user third parties and nominated persons. • Supporting Service Users to manage a direct payment and pay for services. • Monitoring the use of direct payments, ensuring that monies are appropriately spent. • Identifying unspent and unused or misused direct payments. • Recommending the amount of unspent and unused or misused money to be reclaimed by the Council. • Where appropriate, supporting Service Users to be a good employer and if required support at industrial tribunal hearings. • Helping to keep service users safe by ensuring that all personal assistants have a current DBS check at the enhanced level. • Setting up and maintaining a website, or access to web pages, that describes the service. • Managing the transition of direct payments when Service Users go from childhood into adulthood. • Maintain systems to ensure that all over payments and/or any potentially fraudulent use of Direct Payments are followed up by both the Provider and the Council and ensure that if there is an overpayment all due checks are made with the Council that it is being dealt with. • Ensuring that all Direct Payment agreements have a written and fully completed agreement prior to commencement of the service and when any changes are made.

CPV Codes

• 85320000 - Social services
• 85321000 - Administrative social services

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

Reference to II.2.7 - Up to additional 24 months is available in optional extensions. 60 months inclusive of these options to extend. The requirement will be procured using Modified Competitive Procedure with Negotiation under Light Touch Regime (Scheduled CPV code (85321000 - Administrative social and educational services) to procure Direct Payment Support Services. Modified aspects of CPN include: - - The tender will be a one stage process rather than two. - There will be a Standard Questionnaire, with mandatory requirements to still apply - KCC reserves the right to award a contract on the basis of the initial tender, however if a decision to award is not reached, the option to negotiate post tender may be exercised. - If negotiations are entered into with Suppliers, the points for negotiation may include any(or all) of the following: - - The Specification - Price/Pricing Model - Proposed delivery model for any aspect of the services. - KCC will not be obliged to accept any alternative proposal put forward by bidders, but will be open to collaborating with bidders to agree the most workable solution to any points raised.