Records Information Management, Digital Solutions and Associated Services (Lots 1-4)
A Contract Award Notice
by THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE
- Source
- OJEU
- Type
- Contract (Services)
- Duration
- 4 year (est.)
- Value
- £260M
- Sector
- BUSINESS
- Published
- 01 Jun 2021
- Delivery
- To 01 Jun 2025 (est.)
- Deadline
- n/a
Concepts
Location
Liverpool
3 buyers
9 suppliers
- Compass Minerals Storage & Archives Winsford
- Crown Records Management Livingston
- Offsite Archive Storage & Integrated Services Suffolk
- Restore Surrey
- Cleardata Blyth
- Communisis Leeds
- Insight Direct Sheffield
- Iron Mountain London
- Xerox Middlesex
Description
Crown Commercial Service (CCS) as the Authority has put in place a pan government collaborative framework contract for the provision of records information management, digital solutions and associated services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including local authorities, health, police, fire and rescue, education and devolved administrations. The framework includes digital workflow and cloud based hosting services, storage, scanning, shredding, technical resources, clinic preparation and management of NHS Patient Records and Specialist Services e.g. Appraisal and Selection and Sensitivity Review. The full specification for each Lot is detailed in Annexes A-E. Suppliers will be required to provide all of the mandatory services stated within the lot they have bid for.
Lot Division
| 1 | Records Information Management Services Lot 1 is for the provision of Records Information Management Services, which include the following service lines: SL1: On Site Storage of Active Physical Records SL2: On Site Storage of Inactive Physical Records SL3: On/Off Site Combination Physical Records SL4: On/Off Site Shredding Destruction and Disposal SL5: Scanning services SL6: Data Entry services. Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 1 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement. Cyber Essentials Basic ISO27001 Information Security Standard ISO27002 Information Security Code of Practice ISO9001 Quality Management Systems ISO14001 Environmental Management BS 4971:2017 Guide for the Storage and Exhibition of Archival materials BS EN 15713 Secure Destruction of Confidential Material BS 7858 Security Screening BS10008 Electronic Information Management BIP 0008 Code of Practice for Legally Admissibility and Evidential Weighting Award Criteria
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| 2 | Digital Workflow and Cloud Based Hosting Solutions Lot 2 is for the provision of Digital Workflow and Cloud Based Hosting Solutions, which include the following services lines: SL1: Digital Workflow Solutions (for example but not limited to document/content/records/workflow management, hybrid mail and data entry services). SL2: Cloud Based Hosting Solution. SL3: Bulk Scanning Services (including file preparation). SL4: Third Party Interim Technical Resources (e.g. Technical/Security Architects). Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 2 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement. Cyber Essentials Basic ISO27001 Information Security Management System ISO27002 Information Security Management ISO9001 Quality Management System ISO14001 Environmental Management BS EN 15713 Secure Destruction of Confidential Material BS 7858 Security Screening BS10008 Electronic Information Management BIP 0008 Code of Practice for Legal Admissibility and Evidential Weight of Information Stored Electronically Suppliers will be required to follow and demonstrate compliance with relevant NCSC Guidance. Award Criteria
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| 3 | Full Management of National Health Service (NHS) Patient Records (Off-site) Lot 3 is for the provision of Full Management of National Health Service (NHS) Patient Records (Off-site), which includes the following services lines: SL1) Clinic Preparation and Management of NHS Patient Records; SL2) Digitisation (Scanning) of Patient Records; SL3) Off-site Storage of Patient Records; SL4) Third Party Interim Resources Additional Services: On Site Managed Service; and Shredding, Destruction and Disposal Services Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 3 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement. Cyber Essentials Basic ISO27001 Information Security Standard ISO27002 Information Security Code of Practice ISO9001 Quality Management System ISO9001 Quality Management System ISO14001 Environmental Management BS 4971:2017 Guide for the Storage and Exhibition of Archival materials BS EN 15713 Secure Destruction of Confidential Material BS 7858 Security Screening BS10008 Electronic Information Management BIP 0008 Code of Practice for Legal Admissibility and Evidential Weight of Information Stored Electronically Award Criteria
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| 4 | Specialist Records Management Services (On and/or Off Site) Lot 4 is for the provision of Specialist Records Management Services (On and/or Off Site), which includes the following services lines: SL1: Listing SL2: Cataloguing SL3: Appraisal and Selection SL4: Sensitivity Review (Triage and/or Fully Managed) Service SL5: Record Preparation Service. Crown Commercial Service wish to bring to your attention that it was expected that to participate in this Lot 4 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement. Cyber Essentials Basic ISO27001 – Information Security Standard BS 7858 – Security Screening. Award Criteria
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Award Detail
| 1 | Compass Minerals Storage & Archives (Winsford)
|
| 2 | Crown Records Management (Livingston)
|
| 3 | Offsite Archive Storage & Integrated Services (Suffolk)
|
| 4 | Restore (Surrey)
|
| 5 | Cleardata (Blyth)
|
| 6 | Communisis (Leeds)
|
| 7 | Crown Records Management (Livingston)
|
| 8 | Insight Direct (Sheffield)
|
| 9 | Iron Mountain (London)
|
| 10 | Offsite Archive Storage & Integrated Services (Suffolk)
|
| 11 | Restore (Surrey)
|
| 12 | Xerox (Middlesex)
|
| 13 | Crown Records Management (Livingston)
|
| 14 | Iron Mountain (London)
|
| 15 | Offsite Archive Storage & Integrated Services (Suffolk)
|
| 16 | Restore (Surrey)
|
| 17 | Xerox (Middlesex)
|
| 18 | Iron Mountain (London)
|
| 19 | Offsite Archive Storage & Integrated Services (Suffolk)
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| 20 | Restore (Surrey)
|
CPV Codes
- 63120000 - Storage and warehousing services
- 48311100 - Document management system
- 63121000 - Storage and retrieval services
- 63121100 - Storage services
- 64216200 - Electronic information services
- 72312000 - Data entry services
- 72312100 - Data preparation services
- 72312200 - Optical character recognition services
- 72313000 - Data capture services
- 72512000 - Document management services
- 79131000 - Documentation services
- 79212000 - Auditing services
- 79212200 - Internal audit services
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79410000 - Business and management consultancy services
- 79995100 - Archiving services
- 79995200 - Cataloguing services
- 79996100 - Records management
- 79999100 - Scanning services
- 92512000 - Archive services
- 92512100 - Archive destruction services
Indicators
- An E-Auction may be used.
- Award on basis of price and quality.
Other Information
The value provided in section II.1.7) is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/5aa05bd8-0531-437d-9bc5-41f9ba... 1) Redacted Commercial Agreement; 2) List of Successful Suppliers; 3) Customer list On 2 April 2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.
Reference
- OJEU 275211-2021