Provision of Contact Centre Services

A Contract Award Notice
by CROWN COMMERCIAL SERVICE

Source
Contracts Finder
Type
Contract (Services)
Duration
27 month
Value
£20M-£40M
Sector
BUSINESS
Published
10 Jan 2023
Delivery
04 Jan 2023 to 03 Apr 2025
Deadline
22 Sep 2022 15:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

To provide a range of contact centre services to support the Home Office customers with a range of services. This will be a second contact centre contract to support capacity planning during peak demand period for HMPO and support other Home Office departments.

Award Detail

1 Serco (None)
  • Value: £40,000,000

CPV Codes

  • 75100000 - Administration services

Indicators

  • Contract is suitable for SMEs.

Other Information

CCCS22A06 Redacted Contract.zip

Reference

Domains