Anaysis Summary: UK – Customer Experience Contracts
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Found 562 procurement notices in 2025. There are 421 unique titles.
The following chart shows the number of matched notices per month:
Buyer organisations
Top 16 buyers
Supplier organisations
Top 16 suppliers
Buyer locations
Locations of the main buyers:
Keywords Sample
Below are common keywords found in published notices. Keywords derive from allocated CPV codes.
- software package
- information technology
- school catering
- education and training
- health and social work
- management consultancy
- research services
- marketing services
- research and development
- construction work
- advertising and marketing
- facilities management
- customer relation management
- recruitment services
- customer survey
- catering services
- customer services
- recreation, culture and sport
- personnel supply services
- software programming
- security services
- business services
- it software
- information systems
- software services
- development sevices
- architecture and construction
- business intelligence
- custom software
- technical systems
- project management
- fleet management
Common phrases
Common phrases found within published text:
- anglian water services ltd
- customer experience
- anglian water
- modern contact centre
- procured software
- service solution
- digital-first customer experience
- contact centre solution
- future delivery of a modern contact centre
- voice-based interactions
- software
- wide range of customer inquiries
- traditional voice channels
- operational management
- alternative licensing model
- current technology landscape
- further detail
- personalised experience
- contact centre serves
- lincoln
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