(NU/1589 – 22) Digital Support for VOICE at NICA (National Innovation Centre for Ageing)

Concepts

• national innovation centre for ageing
• newcastle upon tyne
• business services
• newcastle university
• digital support
• digital platform
• existing voice
• digital content
• innovative ways
• voice

Location

United Kingdom:

Description

VOICE was established by Newcastle University to capture the vast experience and mental capital of the public. The digital platform was launched in Autumn 2016, and has revolutionised the ways in which members of the public can contribute their experience, ideas, insights and vision to benefit research and innovation, especially around ageing and demographic change. The existing VOICE digital platform, www.voice-global.org, has allowed us to significantly scale our activity to better serve the public, as well as offering innovative ways for researchers and businesses to harness the public’s ideas and knowledge.

Total Quantity or Scope

Newcastle University invites bids to join a Dynamic Purchasing System it is establishing for the supply of a range of marketing services. The Newcastle University Marketing Department is a comprehensive, world-class marketing team dedicated to serving our partners, academics and students. This DPS will also be used for marketing across the entire University and is not limited to the central team. Our vision for marketing at Newcastle encompasses the following: • embracing a ‘digital first’ approach; • encouraging our team through personal growth; • engaging with our clients and audiences; • delivering an exceptional marketing strategy. There will be six lots on this DPS: 1) web services, SEO and digital content; 2) graphic design and print, branding, copywriting; 3) programmatic advertising management, media buying, public relations; 4) social media, paid search and paid social; Page 5 to 9 5) international; 6) platforms

Award Detail

Award Criteria

CPV Codes

• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• An E-Auction may be used.

Other Information

We are seeking to appoint a supplier to provide a support and maintenance retainer for 8 days a month, for a total period of 9 months for the platform. The supplier will work alongside an internal development team and will provide dedicated resource for bug fixing live issues, making urgent change requests and CMS support – as well as implementing improvements and developing new functionality. The VOICE team need to have access to a service desk system to report issues with the platform, and each request will be subject to an agreed approach based on urgency and priority. ** PREVIEW NOTICE, please check Find a Tender for full details. **